FAQ

• How accurate are astrological predictions?

  Astrological predictions are for entertainment purposes and may not always be accurate or scientifically proven.

• Can astrology predict the future?

  No – astrology offers insights and guidance, but it cannot guarantee or determine future events.

• What can I expect from a consultation with an astrologer?

  You’ll receive personalised interpretations and guidance based on your birth details, delivered in a friendly and supportive manner.

• How do I book a consultation?

  Simply select a consultation length on our website and use the booking form to choose an available time slot.

• Is the inner balance safe?

  Yes – your balance is secure, but it’s not a bank account or currency; it’s only for paying for services on our platform.

• What currencies does the Platform support?

  We accept payments in major international currencies as listed on the payment page during checkout.

• How can I fund my balance?

  You can top up using our secure payment partners via the “Top Up Balance” option in your account.

• How do I use my balance to pay for services?

  When ordering a service, simply choose to pay from your account balance – the cost will be deducted automatically.

• What happens if my service is delayed?

  If a significant delay occurs, we will promptly credit the full paid amount back to your account balance.

• Can I get a refund for unused balance?

  Yes – unused tokens can be refunded within 30 days of topping up, to the original payment method, minus any bank or payment processor fees.