What data do we gather?
We gather data from you when you place an order or complete a form.

When you place an order or register on our website, as appropriate, you might be prompted to provide your: name, email address, and phone number. However, it’s possible to visit our website anonymously.

How do we utilize your information?
Any of the data we collect from you might be utilized in the following ways:

To personalize your experience. (Your information helps us respond better to your specific requirements)

To enhance our website. (We constantly strive to enhance our website offerings based on the information and feedback we get from you)

To improve customer service. (Your information aids us in more effectively addressing your customer service requests and support needs)

To handle transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason other than the explicit purpose of delivering the purchased product or requested service.

To send occasional emails.
The email address you provide for order processing might be used to send you information and updates relevant to your order, along with receiving periodic company news, updates, related product or service information, etc.

How do we safeguard your information?
We implement various security measures to ensure the safety of your personal information when you place an order or access your personal information.

Do we use cookies?
Yes. (Cookies are small files that a website or its service provider transfers to your computer’s hard drive via your web browser if allowed. These enable the website or service provider’s systems to recognize your browser and capture and remember specific information.)

We use cookies to compile aggregated data about website traffic and interactions so that we can provide improved website experiences and tools in the future. We might collaborate with third-party service providers to assist us in better understanding our website visitors. These service providers are not authorized to use the collected information on our behalf except to aid us in conducting and enhancing our business.

Do we disclose information to external parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to external parties. This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to maintain this information confidential. We might also disclose your information if we believe it is appropriate to comply with the law, enforce our website policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.

GDPR Compliance 

astrofy.io is committed to complying with the General Data Protection Regulation (GDPR) and ensuring the protection of your personal data. Here are some key points regarding our GDPR compliance:

Legal Basis for Processing: We will only process your personal data when we have a legal basis for doing so, such as when it is necessary for the performance of a contract, to comply with legal obligations, or with your consent.

Data Minimization: We will only collect and process the data that is necessary for the purposes for which it was collected. We will not retain your data longer than necessary.

Data Subject Rights: You have the right to access, rectify, erase, restrict processing, and object to the processing of your personal data. To exercise these rights, please contact us as provided in this Privacy Policy.

Data Security: We have implemented security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. We regularly review and update our security practices.

Data Transfer: If we transfer your personal data outside the European Economic Area (EEA), we will ensure that it is protected in accordance with GDPR requirements.

Complaints: If you believe that your data protection rights under GDPR have been violated, you have the right to lodge a complaint with a supervisory authority. 

Data Retention and Deletion Policy:

End of Services or Contract Expiry: Upon the termination of our services or at the expiry of a contract or agreement, Qpano.io is committed to either returning or securely deleting all personal data of EU individuals, unless otherwise required for legal reasons.

Legal Obligations: If retention of personal data is necessary due to legal obligations, we will hold the data only for the period required by law.

Secure Deletion: In cases where deletion is applicable, Qpano.io will ensure the data is removed securely and in a manner that prevents its recovery or misuse.

By using our Services, you acknowledge that you have read and understood our GDPR compliance statement, and you consent to the processing of your data by this Privacy Policy.

Your Consent.
By using our website, you consent to our privacy policy.

Changes to Our Privacy Policy.
Should we decide to modify our privacy policy, we will post those alterations on this page.

This policy was last revised on August 5th, 2023.

Getting in Touch.
If you have any inquiries regarding this privacy policy, you can contact us using the information provided below.
Phone:  +447760854596

E-mail: info@astrofy.io